Client: The client is one of the pioneers in the field of call-center training in India. It is a major source of high-quality, trained personnel for the burgeoning numbers of call-centers in the country.

Objective: The objective was to create an effective innovative channel of training, which would augment and add value to the existing training package, while helping to bring down overall training costs.

Solution: India Domain developed an e-learning solution which not only simulates the comfort-level of classroom learning for the trainees, but also on the economic front gives the client a sound, secure revenue model.

Results: "We believe India Domain has done an excellent job for us. It has helped us develop one of the finest e-Learning centres for call-centre training in India."